Athen

Legal

Privacy Policy.

Last Updated: September 24, 2026

At Athen, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how Innovathen Software Technologies Pvt. Ltd., operating under the brand name Athen ("Athen", "we", "us", or "our"), collects, uses, stores, and protects information when you visit our website, contact us, request our services, or otherwise interact with us.

By using our website or providing your information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, information collected automatically when you use our website, and information received from other sources.

Information You Provide

Depending on how you interact with Athen, we may collect:

  • Name
  • Business email address
  • Phone number
  • Company or organization name
  • Job title or role
  • Information about your business or technology requirements
  • Information submitted through contact forms, consultation requests, assessments, or other forms on our website
  • Communications you send to us
  • Any other information you voluntarily provide

Please do not submit passwords, confidential credentials, sensitive personal information, or other information that you do not want us to receive through publicly accessible forms.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Referring pages or websites
  • Approximate geographic location derived from technical information
  • Date and time of visits
  • Website interactions and usage information

We may collect this information through cookies, analytics tools, log files, pixels, tags, and similar technologies.

2. How We Use Your Information

Athen may use the information we collect to:

  • Respond to enquiries and requests
  • Provide information about our services
  • Understand your business or technology requirements
  • Schedule consultations or demonstrations
  • Provide and improve our website and services
  • Analyse website usage and performance
  • Improve our content, marketing, and user experience
  • Send relevant business communications where permitted by applicable law
  • Manage customer and prospect relationships
  • Maintain website security and prevent fraud, abuse, or unauthorized activity
  • Comply with applicable legal and regulatory obligations
  • Establish, exercise, or defend legal claims
  • Carry out other purposes disclosed to you at the time information is collected

We do not sell your personal information.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality, understand how visitors use our website, measure performance, and improve our services and communications.

Cookies may be used for purposes such as:

  • Essential website functionality
  • Analytics and performance measurement
  • Understanding website traffic and user behaviour
  • Remembering preferences
  • Marketing or campaign measurement, where applicable

You can manage or disable cookies through your browser settings. Some website functionality may be affected if certain cookies are disabled.

Where required by applicable law, we may request your consent before placing non-essential cookies or similar technologies on your device.

4. Analytics and Third-Party Services

We may use third-party services to help us understand website traffic, measure engagement, improve our website, or support our business operations.

These providers may process certain technical or usage information in accordance with their own privacy policies and contractual obligations.

Third-party services used on our website may change from time to time. Where required, we will provide appropriate information or obtain consent for their use.

5. How We Share Information

We may share information with trusted third parties where reasonably necessary to operate our business, provide services, or fulfil the purposes described in this Privacy Policy.

These parties may include:

  • Website hosting and infrastructure providers
  • Analytics and measurement providers
  • Communication and email service providers
  • Customer relationship management and business software providers
  • IT, security, and technical service providers
  • Professional advisors, including legal, accounting, or compliance advisors
  • Government authorities or other parties where required by law

We require service providers that process personal information on our behalf to handle that information appropriately and, where applicable, in accordance with contractual and legal requirements.

We may also disclose information where necessary to protect the rights, property, security, or safety of Athen, our users, customers, or others.

6. Business and Customer Information

If you engage Athen for consulting, software development, cloud, AI, Microsoft 365, mobility, data and analytics, or other services, additional information may be collected and processed as necessary to deliver those services.

Where Athen processes personal information on behalf of a customer as part of providing a service, our processing may be governed by the relevant customer agreement, statement of work, data processing agreement, or other contractual terms.

In such circumstances, Athen may process information according to the customer's documented instructions and applicable law.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Provide requested services
  • Maintain business and customer relationships
  • Fulfil legitimate business purposes
  • Meet legal, accounting, tax, or regulatory requirements
  • Resolve disputes
  • Enforce agreements
  • Protect our legal rights

Retention periods may vary depending on the nature of the information and the purpose for which it was collected.

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal requirements.

8. Data Security

Athen takes reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.

You are responsible for taking reasonable precautions when communicating sensitive information online.

9. International Data Transfers

Depending on the services and technology providers used by Athen, personal information may be processed or stored in countries other than the country in which you reside.

Where applicable, we take reasonable steps to ensure that such transfers are carried out in accordance with applicable data protection laws and appropriate safeguards.

10. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Request restriction of certain processing
  • Object to certain processing
  • Withdraw consent where processing is based on consent
  • Request a copy of certain information in a portable format
  • Opt out of marketing communications

These rights are subject to applicable legal limitations and exceptions.

To exercise a privacy right, contact us using the details provided below. We may need to verify your identity before processing certain requests.

11. Marketing Communications

If you provide your contact information or otherwise interact with Athen, we may send you relevant business communications, such as information about our services, insights, events, resources, or other updates, where permitted by applicable law.

You can unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us.

You may continue to receive transactional or service-related communications where necessary.

12. Children's Privacy

Our website and services are intended for businesses and professional users and are not directed toward children.

We do not knowingly collect personal information from children through our website.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

13. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services.

Athen is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those websites before providing them with personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.

When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, you can contact us at:

Athen
Innovathen Software Technologies Pvt. Ltd.
Coimbatore, Tamil Nadu, India
Email: hello@athen.tech

If you are submitting a privacy-related request, please clearly indicate the nature of your request so that we can respond appropriately.

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