FAQ Support Document

Introduction

The FAQ Accordion web part is a powerful tool that enhances your SharePoint pages by displaying frequently asked questions (FAQs) in an organized and user-friendly manner. Here are the key features: 

  1. Data Retrieval: The web part seamlessly connects to a selected SharePoint list, allowing you to fetch relevant data dynamically. You can choose the specific list and columns directly from the property pane settings. 
  2. Accordion Layout: FAQs are presented in an intuitive accordion format. Users can easily scan the list of questions and answers without overwhelming the page. 
  3. Interactive Experience: When users click on a specific question, the corresponding answer expands within the web part. This interactive behaviour ensures a smooth and efficient browsing experience. 

Whether you’re building an intranet, knowledge base, or customer support portal, the FAQ Accordion web part streamlines information delivery and promotes engagement. 

Configuring the SharePoint App: Step-by-Step Guide

Here are the steps for configuring the app after acquiring it from the SharePoint app store:

  1. Install the App:
    • First, acquire the app from the SharePoint app store.
    • Once installed, proceed to the next steps.
  2. Add the App as a Web Part:
    • Navigate to the SharePoint page where you want to use the app.
    • Add the app as a web part to the page.
    • This will allow you to integrate the app’s functionality seamlessly.
  3. Configure the App:
    • Within the properties pane of the added web part, you’ll find configuration options.
    • Users will be prompted to select a SharePoint list from a dropdown menu.
    • The dropdown will display lists accessible to the logged-in user.
    • Make sure to choose a list that contains two columns designated for Questions and Answers.
  4. Display the Contents:
    • Once all dropdown selections are made, the web part will display the contents from the selected SharePoint list.
    • Users can now interact with the app and access the relevant information.

Remember to follow these steps carefully to ensure a smooth setup and usage of the app. If you have encounter any issues accessing our app please contact us for support contact@athen.tech

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